Change management · 5 min read
AI adoption is a design problem, not a training problem
Why the tools that stick are shaped around work people already trust.
Most teams do not resist new technology. They resist added complexity. Adoption begins with a useful workflow, a clear owner, and an easy way to know when the system is right.
Reduce the leap of faith
Keep people in control at the consequential moments. Let them review outputs, see source material, and correct mistakes. Every correction can become a signal that improves the system.